OpalAccess Limited
Effective Date: January 1, 2025
1.1 These Terms of Service (the "Terms") govern the relationship between OpalAccess Limited (registration number C110023, registered address: Level G (Office 1/1302) Quantum House 75, Triq L-Abate Rigord, Ta' Xbiex, XBX 1120, Malta), doing business as "BlackOpal" (the "Company," "we," "our," "us") and any individual or entity that accesses or uses the Website and/or Services (the "User," "you," "your").
1.2 The Company operates as a technology and infrastructure provider that facilitates access to financial products and services. The Company does not offer direct, permissionless access to financial products. All investment products and financial services offered in connection with the Company are made available exclusively through Authorized Distribution Partners and/or regulated fund structures, subject to applicable eligibility requirements and the terms of the relevant Distribution Partner.
1.3 The Terms apply to your use of the Website and any Services made available to you through the Website. The Terms set out in particular:
1.4 The following annexes are an integral part of these Terms:
1.5 The currently applicable Terms are available on the Website in a form that enables their recording, storage, and reproduction by the User.
1.6 Before accessing the Website or using any of the Services, you must carefully read and understand the Terms and the Privacy Policy. By accessing the Website or using any of the Services, you acknowledge that you have carefully read, understood, and agreed to be bound by the Terms and the Privacy Policy.
1.7 NOTHING IN THESE TERMS OR IN THE CONTENT CONSTITUTES LEGAL, FINANCIAL, BUSINESS, CRYPTO-ASSET, INVESTMENT, OR TAX ADVICE AND YOU SHOULD CONSULT YOUR OWN LEGAL, FINANCIAL, CRYPTO-ASSET, INVESTMENT, TAX OR OTHER PROFESSIONAL ADVISER BEFORE ENGAGING IN ANY ACTIVITY IN CONNECTION HEREWITH. THE COMPANY DOES NOT ACT AS A FIDUCIARY, TRUSTEE, AGENT, BROKER, DEALER, OR FINANCIAL ADVISOR TO ANY USER.
1.8 IF YOU DO NOT ACCEPT THESE TERMS IN THEIR ENTIRETY, YOU MUST NOT ACCESS OR USE THE WEBSITE OR THE SERVICES.
1.9 THE COMPANY IS A TECHNOLOGY AND INFRASTRUCTURE PROVIDER. THE COMPANY IS NOT A BANK, BROKER-DEALER, INVESTMENT ADVISOR, CUSTODIAN, OR EXCHANGE. THE COMPANY DOES NOT HOLD, CUSTODY, OR CONTROL USER FUNDS OR CRYPTO-ASSETS EXCEPT AS EXPRESSLY DESCRIBED IN THESE TERMS OR IN THE APPLICABLE PRODUCT DOCUMENTATION.
2.1 You may contact the Company regarding matters related to the Website or the Services using the following channels: Email: contact@blackopal.finance
2.2 We may communicate with you through the same contact channels. If you use these communication channels, you agree that the Company may communicate with you through these channels in response.
2.3 We may also communicate with you by posting information on the Website or by sending an email to the email address provided by you when using the Website or the Services.
3.1 The technical requirements for the use of the Website and Services are as follows:
3.2 Additional technical requirements may apply for specific Services or for accessing products through Authorized Distribution Partners, including but not limited to:
4.1 The legal requirements for the use of the Website and the Services are as follows:
4.2 If you do not meet any of the requirements set out in Section 4.1, you are obligated to refrain from accessing and using the Website or Services.
4.3 Certain products accessible through the Company or its Authorized Distribution Partners may be restricted to Qualified Investors, Accredited Investors, Professional Investors, or equivalent classifications under Applicable Law. The Company and/or Authorized Distribution Partners reserve the right to impose additional eligibility requirements at their discretion.
5.1 The User must comply with Applicable Law, including local laws regarding the lawful use of the Services in the User's jurisdiction.
5.2 The User declares that:
5.3 The Company does not provide Services to Users who fail to comply with this Section 5. Such non-compliance constitutes a material breach of the Agreement through the fault of the User, entitling the Company to immediately suspend or terminate the User's access without notice or liability.
6.1 The types of Services are as follows:
6.2 The Agreement on the use of the Website and Services is concluded as regards:
6.3 Continued use of the Website and/or the Services constitutes a declaration of will to be bound by these Terms and acknowledgment of the Privacy Policy.
6.4 The Agreement with the User is concluded for the duration of the Service(s).
6.5 The Company may terminate the Agreement with immediate effect if any of the following arise:
7.1 The Content Access Service consists of enabling the User to access the Content published on the Website.
7.2 To start using the Content Access Service, the User must visit the Website using the User's web browser.
7.3 THE CONTENT OR OTHER INFORMATION PUBLISHED ON THE WEBSITE IS PROVIDED FOR INFORMATION PURPOSES ONLY AND DOES NOT CONSTITUTE AN OFFER, SOLICITATION, ADVICE, OR RECOMMENDATION TO BUY, SELL, OR HOLD ANY ASSETS, SECURITIES, CRYPTO-ASSETS, OR FINANCIAL INSTRUMENTS, OR TO ENGAGE IN ANY TRANSACTION. THE CONTENT DOES NOT CONSTITUTE ADVICE OF ANY OTHER NATURE, INCLUDING TAX, LEGAL, REGULATORY, OR ACCOUNTING ADVICE. ALL DECISIONS MADE BY THE USER ARE BASED SOLELY ON THE USER'S OWN ASSESSMENT AND ARE THE USER'S SOLE RESPONSIBILITY.
7.4 The use of the Content Access Service does not require an Account.
7.5 The use of the Content Access Service is free of charge.
7.6 The Company makes no representation or warranty as to the accuracy, completeness, timeliness, or reliability of the Content. The Content may include forward-looking statements, projections, estimates, or hypothetical performance data that are inherently uncertain and may not be achieved.
8.1 The User is authorized to use the Website and/or the Services exclusively for personal, non-commercial use unless otherwise expressly agreed in writing with the Company.
8.2 The User is obliged to use the Services in accordance with these Terms, Applicable Law, and good market practices, respecting personal rights and intellectual property rights. In particular, the User undertakes:
9.1 The Platform Access Service consists of enabling the User to interact with the Company's platform interface, which may include viewing information about available financial products, connecting a Wallet, creating an Account, and (where applicable and subject to eligibility) subscribing to or interacting with financial products offered by the Company or its affiliates.
9.2 To use the Platform Access Service, the User may be required to:
9.3 The User acknowledges and understands that any Wallet is an external tool provided by a Third Party. The Company is not a Wallet provider, does not exercise any control over the operation of Wallets, and has no control over or access to the crypto-assets in the Wallet. The provisions of Section 14 (Third-Party Services) apply accordingly.
9.4 The Platform Access Service is provided for informational and transactional purposes. The Company does not guarantee that any particular financial product will be available, that the User will be eligible for any particular product, or that any subscription or transaction will be accepted.
9.5 Certain features of the Platform Access Service may be subject to Gas Fees, Company Fees, or other charges as described in Section 12.
10.1 THE COMPANY CURRENTLY DISTRIBUTES ITS FINANCIAL PRODUCTS EXCLUSIVELY THROUGH AUTHORIZED DISTRIBUTION PARTNERS. THE COMPANY DOES NOT OFFER DIRECT, PERMISSIONLESS ACCESS TO FINANCIAL PRODUCTS TO THE GENERAL PUBLIC. ALL SUBSCRIPTIONS TO, REDEMPTIONS FROM, AND INTERACTIONS WITH THE COMPANY'S FINANCIAL PRODUCTS ARE SUBJECT TO THE TERMS, CONDITIONS, ELIGIBILITY REQUIREMENTS, AND PROCEDURES OF THE RELEVANT AUTHORIZED DISTRIBUTION PARTNER AND/OR THE APPLICABLE FUND DOCUMENTATION.
10.2 When the User accesses the Company's products through an Authorized Distribution Partner:
10.3 The User acknowledges and agrees that:
10.4 In the event of a conflict between these Terms and the terms of any Authorized Distribution Partner, these Terms shall prevail with respect to the User's relationship with the Company, and the Authorized Distribution Partner's terms shall prevail with respect to the User's relationship with the Authorized Distribution Partner.
10.5 THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY ARISING FROM OR IN CONNECTION WITH THE ACTS, OMISSIONS, NEGLIGENCE, FRAUD, INSOLVENCY, OR MISCONDUCT OF ANY AUTHORIZED DISTRIBUTION PARTNER. THE USER'S SOLE RECOURSE IN RESPECT OF ANY CLAIM ARISING FROM THE CONDUCT OF AN AUTHORIZED DISTRIBUTION PARTNER SHALL BE AGAINST THE AUTHORIZED DISTRIBUTION PARTNER DIRECTLY.
11.1 The User may terminate the Agreement at any time without stating a reason or incurring any costs by contacting the Company by email: contact@blackopal.finance. For the avoidance of doubt, this right of termination does not apply to any investment, subscription, or fund agreement, which can be terminated only in compliance with the provisions of the applicable product documentation.
11.2 The Company may terminate the Agreement by suspending or terminating the Account, with immediate effect if any valid reason arises, in particular when:
11.3 In the event of suspension or termination, the User will not be able to access the Account or use any Services that require the Account. The Company shall have no liability to the User for any loss or damage arising from such suspension or termination.
11.4 Termination of the Agreement shall not affect the survival of provisions that by their nature are intended to survive termination, including but not limited to Sections 13 (Liability), 14 (Third-Party Services), 16 (Intellectual Property Rights), 18 (Liability Disclaimer and Risk), and 21 (Applicable Law).
12.1 The Company may collect Company Fees and Gas Fees in connection with the Services.
12.2 The User authorizes the Company, or the Company's payment processor, to debit or deduct from the amounts paid any applicable fees due in connection with the use of the Services.
12.3 The User acknowledges that under no circumstances shall any transaction that occurs on the Website or through an Authorized Distribution Partner become invalid, revocable, retractable, or unenforceable on the basis that the applicable Fee was unknown, too high, or otherwise unacceptable.
12.4 The Company Fees are charged by the Company. The amounts are displayed on the Website's interface or in the applicable product documentation.
12.5 The Company may change the Company Fees in accordance with Section 19 (Amendments to the Terms).
12.6 Gas Fees are charged by the relevant blockchain network and are not imposed by the Company.
12.7 The User acknowledges that:
13.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO THE USER ON ANY BASIS (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) FOR ANY AND ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE WEBSITE, THE SERVICES, OR ANY PRODUCT ACCESSED THROUGH THE COMPANY OR ITS AUTHORIZED DISTRIBUTION PARTNERS, SHALL NOT EXCEED THE LESSER OF: (A) THE TOTAL FEES ACTUALLY PAID BY THE USER TO THE COMPANY (EXCLUDING GAS FEES) DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED EUROS (EUR 100).
13.2 Subject to the mandatory provisions of Applicable Law, the Company shall not be liable (liability exclusion):
13.3 Sections 13.1 and 13.2 do not deprive the Consumer of any protection afforded by mandatory provisions of Applicable Law that cannot be derogated from by agreement.
14.1 The Website may contain hyperlinks to, or integrations with, external services, platforms, or websites of Third Parties, including Authorized Distribution Partners. These Terms do not apply to such Third-Party Services or websites unless expressly stated otherwise. If the User uses them, the User does so at the User's own risk and subject to the relevant terms of service and privacy policy of such Third Parties.
14.2 The Company is not responsible for any Third-Party Services accessed via the Website, including but not limited to their accuracy, completeness, availability, security, data handling practices, solvency, or regulatory compliance.
14.3 The Company does not endorse, guarantee, or assume responsibility for any product, service, content, or information offered by any Third Party, including Authorized Distribution Partners. Any reliance on or interaction with Third-Party Services is at the User's sole risk.
15.1 The User is solely responsible for:
15.2 The User releases the Company from any and all liability in the event of the User's failure to comply with this Section 15. The Company is not responsible for the User's failure to comply with applicable tax obligations.
15.3 The Company does not provide tax advice. The User should consult a qualified tax professional regarding the tax implications of using the Services.
16.1 The Company grants to the User a non-exclusive, non-transferable, non-sublicensable, royalty-free, revocable license to use the Website and the Services in accordance with these Terms.
16.2 The Content, including graphical elements, text, data, software, and other materials, is protected by copyright, trademark rights, and other intellectual property rights. The Company does not assign any copyrights or provide any licenses to use the Content outside the scope of the license set out in this Section 16.
16.3 The User may not modify, copy, frame, scrape, rent, lease, loan, publish, sell, distribute, remove any proprietary notices or labels, or develop derivative works based on the Website or the Services, in whole or in part, except as explicitly authorized by the Company.
16.4 All trademarks, service marks, trade names, logos, and other intellectual property associated with BlackOpal, OpalAccess, GemStone, LiquidStone, and any related product names are the exclusive property of the Company and/or its affiliates. No license or right to use any such marks is granted except as expressly set forth herein.
17.1 The Company processes the User's personal data in accordance with Applicable Law, including the GDPR where applicable. Information on the processing of personal data and cookies can be found in the Privacy Policy.
17.2 The User acknowledges that when accessing products through Authorized Distribution Partners, the User's personal data may be processed by such Authorized Distribution Partners in accordance with their own privacy policies. The Company is not responsible for the data processing practices of Authorized Distribution Partners.
18.1 THE COMPANY DOES NOT ACT AS A FIDUCIARY, TRUSTEE, AGENT, OR FINANCIAL ADVISOR TO ANY USER OR ANY THIRD-PARTY ENTITY PROVIDING CAPITAL ON ANY PLATFORM, WHETHER THROUGH SMART CONTRACTS OR OTHER MECHANISMS. ALL INTERACTIONS AND TRANSACTIONS EXECUTED VIA ON-CHAIN PROTOCOLS ARE CONDUCTED ON AN "AS-IS" AND DISCRETIONARY BASIS, AND THE COMPANY DOES NOT ASSUME ANY DUTY OF CARE, LOYALTY, OR PRUDENCE UNLESS EXPLICITLY AGREED TO IN WRITING VIA A LEGALLY BINDING CONTRACT.
18.2 All capital interactions with the Company are governed solely by the applicable product documentation (including fund documents, subscription agreements, and/or the code of relevant smart contracts, as applicable). No additional terms, conditions, or understandings, whether expressed verbally, implied, or communicated off-chain, shall be considered binding unless formally executed in writing and signed by authorized representatives of both parties.
18.3 The Company and/or its affiliates may deploy capital received into third-party entities, financial products, or underlying assets, which may include but are not limited to credit card receivables, trade receivables, funds, decentralized applications, protocols, alternative finance mechanisms, and other financial instruments. These deployments inherently carry risk, including but not limited to:
18.4 BY INTERACTING WITH THE COMPANY ON-CHAIN OR THROUGH ANY AUTHORIZED DISTRIBUTION PARTNER, THE USER ACKNOWLEDGES AND ACCEPTS FULL RESPONSIBILITY FOR ANY LOSSES INCURRED AS A RESULT OF THESE RISKS.
18.5 THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE, WHETHER EXPRESS OR IMPLIED, REGARDING THE RETURN OF CAPITAL, PROFITABILITY, YIELD, INTEREST, OR RISK MITIGATION. CAPITAL ALLOCATIONS ARE SPECULATIVE IN NATURE AND MAY RESULT IN PARTIAL OR TOTAL LOSS. PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE RESULTS.
18.6 The Company is not liable for any unilateral changes made by any capital provider, Authorized Distribution Partner, or Third Party, including changes to governance, smart contract parameters, platform terms, or off-chain communications, especially where such changes are made without prior notice, discussion, or agreement with the Company.
18.7 THE USER HEREBY IRREVOCABLY WAIVES, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL CLAIMS AGAINST THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND ADVISORS ARISING FROM OR IN CONNECTION WITH: (A) ANY LOSS OF CAPITAL, PROFITS, OR EXPECTED RETURNS; (B) ANY FAILURE OF A SMART CONTRACT, BLOCKCHAIN NETWORK, OR THIRD-PARTY PLATFORM; (C) ANY ACT, OMISSION, NEGLIGENCE, INSOLVENCY, OR MISCONDUCT OF ANY AUTHORIZED DISTRIBUTION PARTNER, ORIGINATION PARTNER, CUSTODIAN, OR OTHER THIRD PARTY; OR (D) ANY REGULATORY ACTION OR LEGAL RESTRICTION AFFECTING ANY PRODUCT OR SERVICE.
18.8 By accessing any financial product through the Company or any Authorized Distribution Partner, the User irrevocably acknowledges, accepts, and agrees to the terms outlined in this Section 18.
19.1 The Company reserves the right to amend these Terms for important reasons, including:
19.2 If the User is a Consumer, the Company will inform the User of any planned change by publication on the Website, or by email, providing: the content of the planned change, the effective date (no less than 7 days prior), and the consolidated text of the amended Terms.
19.3 If the User does not agree to the proposed changes, the User may terminate the Agreement effective on the day immediately preceding the effective date of the proposed amendment, by sending an email to contact@blackopal.finance. Continued use of the Website or Services means the User agrees to be bound by the current version of the Terms.
20.1 The Company shall exercise due diligence to ensure that the Services and the Website operate at an appropriate level.
20.2 The User has the right to report objections and errors by contacting the Company by email at: contact@blackopal.finance.
20.3 The User should state in the complaint: contact details for receiving a response, a detailed description of the event, and the demands of the User.
20.4 The Company may ask the User to provide additional information as necessary.
20.5 Complaints will be dealt with no later than within 14 days. Incomplete information may make it difficult or impossible to respond.
20.6 A complaint may be submitted anonymously if personal data is not necessary for processing.
20.7 The Company will send its response to the email address from which the complaint was sent unless the User has indicated a different address.
21.1 These Terms shall be governed by and construed in accordance with the laws of Malta, without regard to its conflict of laws principles, subject to Section 21.6 below.
21.2 Any dispute, controversy, claim, or matter arising out of or connected with these Terms that is not resolved amicably will be subject to the exclusive jurisdiction of the courts of Malta.
21.3 The Company does not utilize any alternative dispute resolution mechanisms except when required by Applicable Law.
21.4 The European Commission has established a platform for online dispute resolution for EU Consumers, available at http://ec.europa.eu/consumers/odr. The Company may consider use of this platform on a case-by-case basis.
21.5 EU Consumer Users may reach out to a municipal or district consumer ombudsman or consumer organizations for assistance.
21.6 These Terms shall not limit any rights the User may have as a Consumer that cannot be excluded or limited under Applicable Law.
22.1 THE USER AGREES TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE COMPANY, ITS AFFILIATES (INCLUDING BUT NOT LIMITED TO BLACKOPAL LABS, INC.), AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, ADVISORS, AND REPRESENTATIVES (COLLECTIVELY, THE "INDEMNIFIED PARTIES") FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, LIABILITIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND LEGAL COSTS) ARISING OUT OF OR IN CONNECTION WITH:
22.2 This indemnification obligation shall survive termination of the Agreement.
23.1 These Terms comprise the entire contractual relationship between the User and the Company regarding the use of the Website and Services and supersede all prior arrangements, agreements, and understandings.
23.2 The Company reserves the right to transfer the rights and obligations set out in these Terms to the Company's affiliates (including BlackOpal Labs, Inc. and its subsidiaries) or other members of the Company's group. If the User does not consent to such transfer, the User will be entitled to terminate the Agreement.
23.3 If any provision of these Terms is declared invalid, ineffective, or unenforceable by a court or competent authority, the remaining provisions shall remain in full force and effect.
23.4 All warranties, representations, conditions, and any other terms implied by statute or common law are excluded to the fullest extent permitted by Applicable Law.
23.5 No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise preclude any other or further exercise.
23.6 The User may not assign or transfer any rights or obligations under these Terms without the Company's prior written consent. The Company may assign its rights and obligations at its discretion.
24.1 Capitalized terms in these Terms shall have the following meanings:
(Please complete and return this form only if you wish to withdraw from the contract)
To: OpalAccess Limited, Level G (Office 1/1302) Quantum House 75, Triq L-Abate Rigord, Ta' Xbiex, XBX 1120, Malta. Email: contact@blackopal.finance
I/We (*1) hereby give notice that I/We (*1) withdraw from my/our (*1) contract for the provision of the following service (*1): ____________
Ordered on (*1)/received on (*1): ____________
Name of consumer(s): ____________
Address of consumer(s): ____________
Signature of consumer(s) (only if this form is notified on paper): ____________
Date: ____________
(*1) Delete as appropriate.
The Company explicitly disclaims any ownership or control over any crypto-assets or fiat currency held by the User in any Wallet, account, or with any Third Party or Authorized Distribution Partner.
The User acknowledges and understands that the products, services, and assets accessible through the Company are inherently exposed to various risks and uncertainties, and the User accepts and acknowledges each of the following risks:
BY USING THE WEBSITE OR SERVICES, THE USER ACCEPTS ALL OF THE ABOVE RISKS AND ACKNOWLEDGES THAT THE COMPANY SHALL HAVE NO LIABILITY FOR ANY LOSSES ARISING THEREFROM.
This Annex forms an integral part of the Terms of Service and applies to all Users who access the Company's financial products through any Authorized Distribution Partner.
1. The Company distributes its financial products through a network of Authorized Distribution Partners. The Company does not currently offer direct, permissionless access to its financial products.
2. The Company's relationship with each Authorized Distribution Partner is governed by a separate agreement between the Company and the Authorized Distribution Partner. The User is not a party to, and has no rights under, such agreements.
3. The Company is not responsible for and makes no representations or warranties regarding:
4. In the event that any Authorized Distribution Partner experiences operational failure, insolvency, regulatory action, security breach, or any other event that adversely affects the User's access to the Company's products or the User's capital:
5. The User acknowledges that the Company's decision to distribute through any particular Authorized Distribution Partner does not constitute an endorsement, guarantee, or recommendation of that partner. The User is solely responsible for conducting its own due diligence on any Authorized Distribution Partner.
6. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, FOR ANY LOSS, DAMAGE, CLAIM, OR EXPENSE SUFFERED BY THE USER AS A RESULT OF OR IN CONNECTION WITH THE ACTS, OMISSIONS, NEGLIGENCE, FRAUD, INSOLVENCY, REGULATORY ACTION, OR MISCONDUCT OF ANY AUTHORIZED DISTRIBUTION PARTNER.
These Terms of Service were last updated on January 1, 2025. OpalAccess Limited reserves all rights not expressly granted herein.